LogTagOnline Support

What is an Activation Code, and why do I need one?

Activation Codes unlock premium features on LogTag Online, like location subscriptions and notifications.

How long is a location subscription valid for?

Subscriptions typically last 12 months, but some can last up to 2 years. After expiration, a new code is required to renew.

How will I be notified when my subscription is about to expire?

You will receive an email notification 7 days before the subscription expires, or up to a month earlier.

How do Activation Codes work with LogTag Online?

They upgrade your free location to premium features. For multiple locations, you’ll need additional codes.

What features are available with a paid subscription?

Paid subscriptions include location subscriptions, notification units and shipment units.

Can I use the same Activation Code for multiple locations?

No, each location requires its own subscription. The first code upgrades your initial location.

How can I add Activation Codes to my account?

Log into LogTag Online and enter the code to activate the features.

Can I track shipments with Activation Codes?

Yes, Shipment Units allow you to track shipments and send delivery notifications.

Where can I find more information on pricing and how to obtain Activation Codes?

Contact us for pricing and details on purchasing codes.