{"id":10345,"date":"2023-09-21T11:29:59","date_gmt":"2023-09-21T11:29:59","guid":{"rendered":"https:\/\/staging.praxas.com\/?page_id=10345"},"modified":"2025-03-12T14:18:53","modified_gmt":"2025-03-12T14:18:53","slug":"sgd-atp-data-loggers","status":"publish","type":"page","link":"https:\/\/praxas.com\/en\/support\/sgd-atp-data-loggers\/","title":{"rendered":"SGD-ATP Data Logger Support"},"content":{"rendered":"<h2>Frequently Asked Questions<\/h2>\n<p><span class=\"ui-provider azr azs azt azu azv azw azx azy azz baa bab bac bae baf bag bah bai baj bak bal bam ban bao bap baq bar bas bat bau bav baw bax bay baz bba\" dir=\"ltr\"><\/p>\n<div class=\"accordion\">\n<h2 class=\"accordion-header\">What does the ERR symbol mean on my EL-SGD ATP device?<br \/>\n<i class=\"fas fa-chevron-circle-down\"><\/i><\/h2>\n<div class=\"accordion-content\"><\/span>It means that something has affected the log records shown on the device, note that this will not affect the data that has actually been logged. The main causes of this are:<\/p>\n<ul>\n<li>Probe Error at some point.<\/li>\n<li>Number of logs has overflown.<span class=\"ui-provider azr azs azt azu azv azw azx azy azz baa bab bac bae baf bag bah bai baj bak bal bam ban bao bap baq bar bas bat bau bav baw bax bay baz bba\" dir=\"ltr\"><\/div>\n<\/div>\n<p><\/span><\/li>\n<\/ul>\n<p><span class=\"ui-provider azr azs azt azu azv azw azx azy azz baa bab bac bae baf bag bah bai baj bak bal bam ban bao bap baq bar bas bat bau bav baw bax bay baz bba\" dir=\"ltr\"><\/p>\n<div class=\"accordion\">\n<h2 class=\"accordion-header\">Why is the &#8220;start all logging&#8221; button grayed out on my EL-SGD 43\/70-ATP?<br \/>\n<i class=\"fas fa-chevron-circle-down\"><\/i><\/h2>\n<div class=\"accordion-content\">This means that the device is in delayed start mode and will wait until the specified start time\/date before the log begins.<\/span><span class=\"ui-provider azr azs azt azu azv azw azx azy azz baa bab bac bae baf bag bah bai baj bak bal bam ban bao bap baq bar bas bat bau bav baw bax bay baz bba\" dir=\"ltr\"><\/div>\n<\/div>\n<p><\/span><\/p>\n<p><strong><br \/>\n<\/strong><span class=\"ui-provider azr azs azt azu azv azw azx azy azz baa bab bac bae baf bag bah bai baj bak bal bam ban bao bap baq bar bas bat bau bav baw bax bay baz bba\" dir=\"ltr\"><\/p>\n<div class=\"accordion\">\n<h2 class=\"accordion-header\">How do I check my alarm levels and logging rate on my EL-SGD 43\/70-ATP?<br \/>\n<i class=\"fas fa-chevron-circle-down\"><\/i><\/h2>\n<div class=\"accordion-content\">On the info screen if you press and hold the high or low logged value box it will be replaced with the high or low alarm values (assuming they have been set). If you press and hold the number of logs box it will show the logging rate.<\/span><span class=\"ui-provider azr azs azt azu azv azw azx azy azz baa bab bac bae baf bag bah bai baj bak bal bam ban bao bap baq bar bas bat bau bav baw bax bay baz bba\" dir=\"ltr\"><\/div>\n<\/div>\n<p><\/span><\/p>\n<p><span class=\"ui-provider azr azs azt azu azv azw azx azy azz baa bab bac bae baf bag bah bai baj bak bal bam ban bao bap baq bar bas bat bau bav baw bax bay baz bba\" dir=\"ltr\"><\/p>\n<div class=\"accordion\">\n<h2 class=\"accordion-header\">I have made a mistake with my device setup on the EL-SGD data logger range, how do I change it?<br \/>\n<i class=\"fas fa-chevron-circle-down\"><\/i><\/h2>\n<div class=\"accordion-content\">Go to any info screen and then the settings screen. From here you can select factory reset which will allow you to reconfigure your device.<\/span><span class=\"ui-provider azr azs azt azu azv azw azx azy azz baa bab bac bae baf bag bah bai baj bak bal bam ban bao bap baq bar bas bat bau bav baw bax bay baz bba\" dir=\"ltr\"><\/div>\n<\/div>\n<p><\/span><\/p>\n<p><strong><br \/>\n<\/strong><span class=\"ui-provider azr azs azt azu azv azw azx azy azz baa bab bac bae baf bag bah bai baj bak bal bam ban bao bap baq bar bas bat bau bav baw bax bay baz bba\" dir=\"ltr\"><\/p>\n<div class=\"accordion\">\n<h2 class=\"accordion-header\">If I perform a factory reset or power off my EL-SGD 43\/70-ATP will I lose my logs?<br \/>\n<i class=\"fas fa-chevron-circle-down\"><\/i><\/h2>\n<div class=\"accordion-content\">No the only way your logs will be lost is if you select to delete them after downloading them. Otherwise, they will just be backed up in a date\/time-stamped file.<\/span><span class=\"ui-provider azr azs azt azu azv azw azx azy azz baa bab bac bae baf bag bah bai baj bak bal bam ban bao bap baq bar bas bat bau bav baw bax bay baz bba\" dir=\"ltr\"><\/div>\n<\/div>\n<p><\/span><\/p>\n<p><span class=\"ui-provider azr azs azt azu azv azw azx azy azz baa bab bac bae baf bag bah bai baj bak bal bam ban bao bap baq bar bas bat bau bav baw bax bay baz bba\" dir=\"ltr\"><\/p>\n<div class=\"accordion\">\n<h2 class=\"accordion-header\">I think my EL-SGD 43\/70-ATP data logger lost power and now my log count is back to 1, have I lost all my data?<br \/>\n<i class=\"fas fa-chevron-circle-down\"><\/i><\/h2>\n<div class=\"accordion-content\">No, when power is lost to the device the data log that was taking place will be stopped and backed up, then a new one will be started once the device has been powered back on.<\/span><span class=\"ui-provider azr azs azt azu azv azw azx azy azz baa bab bac bae baf bag bah bai baj bak bal bam ban bao bap baq bar bas bat bau bav baw bax bay baz bba\" dir=\"ltr\"><\/div>\n<\/div>\n<p><\/span><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Frequently Asked Questions<\/p>\n","protected":false},"author":2,"featured_media":0,"parent":8157,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"template-fullwidth.php","meta":{"_acf_changed":false,"content-type":"","_uag_custom_page_level_css":"","footnotes":""},"class_list":["post-10345","page","type-page","status-publish","hentry"],"acf":[],"spectra_custom_meta":{"_edit_lock":["1741789133:8383"],"_edit_last":["8383"],"rank_math_seo_score":["64"],"_wp_page_template":["template-fullwidth.php"],"hero_image":[""],"_hero_image":["field_64f1a7da7af44"],"hero_h1":[""],"_hero_h1":["field_64f19e1edd052"],"hero_h2":[""],"_hero_h2":["field_64f19e2ddd053"],"hero_text":[""],"_hero_text":["field_64f19e42dd054"],"hero_button_text":[""],"_hero_button_text":["field_64f19e4edd055"],"hero_button_link":[""],"_hero_button_link":["field_64f19e5ddd056"],"rank_math_contentai_score":["a:5:{s:8:\"keywords\";s:5:\"74.51\";s:9:\"wordCount\";s:1:\"0\";s:9:\"linkCount\";s:1:\"0\";s:12:\"headingCount\";s:1:\"0\";s:10:\"mediaCount\";s:1:\"0\";}"],"rank_math_title":["OEM Data Logger Support | EasyLog Data Loggers Support"],"rank_math_description":["Browse through our FAQs via our website or get in touch with our sales team at Lascar Electronics if you're in need of support with our OEM Data Loggers"],"rank_math_analytic_object_id":["68"],"classic-editor-remember":["classic-editor"],"_wpml_word_count":["258"],"_wpml_media_duplicate":["1"],"_wpml_media_featured":["1"],"_uag_page_assets":["a:9:{s:3:\"css\";s:0:\"\";s:2:\"js\";s:0:\"\";s:18:\"current_block_list\";a:0:{}s:8:\"uag_flag\";b:0;s:11:\"uag_version\";s:10:\"1776763693\";s:6:\"gfonts\";a:0:{}s:10:\"gfonts_url\";s:0:\"\";s:12:\"gfonts_files\";a:0:{}s:14:\"uag_faq_layout\";b:0;}"],"copied_media_ids":["a:0:{}"],"referenced_media_ids":["a:0:{}"]},"uagb_featured_image_src":{"full":false,"thumbnail":false,"medium":false,"medium_large":false,"large":false,"1536x1536":false,"2048x2048":false,"crunchify-admin-post-featured-image":false,"commercegurus-pdp-large":false,"commercegurus-plp-mobile":false,"cgkit_image_swatch":false,"woocommerce_thumbnail":false,"woocommerce_single":false,"woocommerce_gallery_thumbnail":false},"uagb_author_info":{"display_name":"Andy Price","author_link":"https:\/\/praxas.com\/en\/author\/andyp\/"},"uagb_comment_info":0,"uagb_excerpt":"Frequently Asked Questions","_links":{"self":[{"href":"https:\/\/praxas.com\/en\/wp-json\/wp\/v2\/pages\/10345","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/praxas.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/praxas.com\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/praxas.com\/en\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/praxas.com\/en\/wp-json\/wp\/v2\/comments?post=10345"}],"version-history":[{"count":9,"href":"https:\/\/praxas.com\/en\/wp-json\/wp\/v2\/pages\/10345\/revisions"}],"predecessor-version":[{"id":41176,"href":"https:\/\/praxas.com\/en\/wp-json\/wp\/v2\/pages\/10345\/revisions\/41176"}],"up":[{"embeddable":true,"href":"https:\/\/praxas.com\/en\/wp-json\/wp\/v2\/pages\/8157"}],"wp:attachment":[{"href":"https:\/\/praxas.com\/en\/wp-json\/wp\/v2\/media?parent=10345"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}